Privacy Policy

Last updated: 16 October 2023

About this Privacy Policy

In this Privacy Policy, we inform you about the collection of your personal data in the context of using our website Kinterak.com and the software application ‘Kinterak’ (collectively, ‘Kinterak’). In this context, personal data is all information that relates to an identified or identifiable natural person, such as name, address, telephone number, e-mail address, occupation, bank details, etc. The processing of data means in particular its collection, storage, use and transmission.

Contents of the Privacy Policy

1. The Data Controller

The responsible party pursuant to the UK`s Data Protection Act (DPA) and the General Data Protection Regulation (GDPR) is:
Entity: Lambda Partnership Ltd DBA Kinterak (“we”, “us”, and “our”)
Address: Kidbrook Station Road, Sutterton, Boston, England, PE20 2JH, the United Kingdom,
Company number: 14143091
Web: www.kinterak.com
E-Mail: contact@kinterak.com
Contact Form

2. Your Rights

You can exercise the rights listed below at any time by contacting us at contact@kinterak.com. We will respond to your request as soon as possible but no later than 30 days. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer your request.

Subject to any lawful exception, you can exercise the following rights:
If you believe that the processing of your personal data is not lawful, you can lodge a complaint with a data protection supervisory authority. The UK`s Information Commissioner`s Office (ICO) is the for us the relevant data protection supervisory authority. The ICO is located at Wycliffe House, Water Ln, Wilmslow SK9 5AF, UK (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

3. What personal data do we collect and how do we use it?

a) logfiles
When you use Kinterak for information purposes only, i.e., if you do not contact us or register for our newsletter or otherwise provide us with information, we only collect the personal data that your browser or device sends to our server. If you wish to view Kinterak, we therefore collect the following data, which is technically necessary for us to display Kinterak to you, to enable delivery of Kinterak to your device and to ensure stability and security:


The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of Kinterak, this is the case when the respective session has ended. The collection of this data for the provision of Kinterak and the storage of the data in log files is mandatory for the secure operation of Kinterak. The legal basis for the data processing is our legitimate interest.

b) cookies
In addition to the previously mentioned data, cookies are stored on your device when you use Kinterak. Cookies cannot execute programs or transfer viruses to your device and serve the purpose of making Kinterak as a whole, more user-friendly, and effective. For more information on the cookies we use, please read our Cookie Policy

c) hosting
To provide Kinterak, we use the services of Amazon Web Services located in the United States, who process the above-mentioned data and all data to be processed in connection with the operation of Kinterak (log file when visiting the website) on our behalf. The legal basis for the data processing is our legitimate interest (i.e., to provide Kinterak).

d) contacting us
If you contact us per e-mail or our contact form, we process the following data from you for the purpose of processing and handling your enquiry: name, contact details (e.g., e-mail) and your message. The legal basis of the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations and/or our legitimate interest in processing your enquiry. Depending on the nature of your enquiry, we will store your personal data until it is no more necessary for the intended purpose.

e) account registration and orders
When you register your user account (purchase one of our packages), we collect your email address and payment information: card number, cardholder’s name, country or region, and phone number. If you choose to pay by PayPal or Klarna, we have access to your PayPal details (name, address, and email address) and Klarna information (name, phone number, address, and email address). Please note that, since your payments are processed by our third-party service providers, we will not see your full payment details. We use such data to process your order, deliver you the requested services, and contact you, if necessary. The legal basis for the processing of your personal data in the context of account registration is the performance of a contract. Your registration enables in particular the conclusion of contracts as well as the maintenance of our customer relationship. Your account information is stored until you delete your user account or our services are delivered in full; your payment information will be stored for the time period prescribed by the applicable tax laws.

f) gift vouchers
When you choose to gift Kinterak services, we collect your full name, the recipient’s email address, and your payment information: card number, cardholder’s name, country or region, and phone number. If you choose to pay by PayPal or Klarna, we have access to your PayPal details (name, address, and email address) and Klarna information (name, phone number, address, and email address).. Please note that, since your payments are processed by our third-party service providers, we will not see your full payment details. After the recipient receives our invitation to register for Kinterak services, we collect the recipient’s name and any optional personal data the recipient decides to provide us with. We use such data to process your order, deliver you the requested services, and contact you, if necessary. The legal basis for the processing of your personal data is the performance of a contract. Recipient’s account information is stored until the recipient deletes his/her user account or our services are delivered in full. Your payment information will be stored for the time period prescribed by the applicable tax laws.

g) usage of Kinterak services
When you start using our services, we process various data within the framework of the provision of our services and for the initiation and processing of the existing contractual relationship between you and us. Such data may include, if provided: your name, contact details, email address, telephone number, address, bank details, texts, videos, pictures, images, and voice recordings. You can provide such data at your sole discretion or as necessary for the provision of the service that you order. We may also process the personal data of your loved ones, and this may include, if provided: name, contact details, email address, telephone number, and address. The legal basis of the data processing is our obligation to fulfil the contract by providing you with the requested services. You agree that, if you have provided us with personal data relating to other persons, (1) that you have in place all necessary appropriate consents and notices to enable lawful transfer such personal data to us and (2) that you have brought to the attention of any such third party our Privacy Policy. We will store your service data until all of our contractual obligations are completed (for example, we deliver the content created by you to your loved ones).

h) administration, financial accounting, office organisation, contact management.
We process data in the context of administrative tasks as well as organisation of our operations, financial accounting, and compliance with legal obligations, such as archiving. In this regard, we process the same data that we process in the course of providing our contractual services. The processing bases are our legitimate interest and our legal obligations. The purpose and our interest in the processing lies in the administration, financial accounting, office organisation, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. We will store such data for as long as required by the applicable law. Where possible, we will de-identify your personal data.

i) data transfer to payment service providers
In order to fulfil the contract, we pass on your data to the company commissioned with the payment, insofar as this is necessary for the payment of our services. Depending on which payment method you select, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service provider. In some cases, the selected payment service providers also collect this data themselves. In this case, the privacy policy of the respective payment service provider applies. The legal basis for the data processing is contract. Your payment data will be stored for the time period prescribed by the applicable laws.

k) when you send a data subject access request
The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of the data subject access request is both our legitimate interest and our legal obligation.

The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfil the legally required accountability.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the processing of a data subject access request, this is three years after the end of the respective process.

You have the possibility at any time to object to the processing of your personal data in the context of the processing of a data subject access request for the future. In this case, however, we will not be able to further process your request. The documentation of the legally compliant processing of the respective data subject access request is mandatory. Consequently, there is no possibility for you to object.l) legal defence and enforcement of our rights
The legal basis for the processing of your personal data in the context of legal defence and enforcement of our rights is our legitimate interest.

The purpose of processing your personal data in the context of legal defence and enforcement of our rights is the defence against unjustified claims and the legal enforcement and assertion of claims and rights. Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

The processing of your personal data in the context of legal defence and enforcement is mandatory for legal defence and enforcement of our rights. Consequently, there is no possibility for you to object.

m) sensitive data
We may need to process sensitive information about you when you use our services (for example, post a photo, record a video or an audio file). This is information that can reveal a person's:
According to the DPA and the GDPR we need a second lawful basis to use special category data. This is typically your explicit consent, or exercising legal rights establishing, defending, or exercising legal claims or reasons of substantial public interest. So, before uploading or recording any content onto Kinterak, you will be presented with a disclaimer and requested to provide your explicit consent. If you do not provide your consent, it is likely that you will not be able to use our full services because it will be simply impossible. Such sensitive data will be stored until we complete our contractual obligations to you (for example, deliver your content to your loved ones).

n) newsletters
If you subscribe to our newsletter by providing your email address or register your user account, we will send you information about Kinterak and our new products and services. You can unsubscribe from our newsletters by clicking the ‘Unsubscribe’ button available in any such email or contacting us.

o) transactional notices
If we have your email address and it is necessary to do so, we may send you important informational messages, such as information about Kinterak, your Account, and other technical or administrative emails. Please note that such messages are sent on an “if-needed” basis and they do not fall within the scope of commercial communication that may require your prior consent. You cannot opt-out from our service-related notices.

p) Data Collection from Freelancers and Contractors
We may collect personal data from individuals who submit their details for consideration as freelancers or contractors (e.g., videographers & editors). This data may include:
Purpose of Data Collection
This data is collected to:
Retention Period
Your data will be stored for a maximum of 12 months from the date of submission unless you consent to extended retention for future opportunities.

Data Sharing
We may share your data with clients or collaborators only when necessary for project coordination and with your explicit consent.

Your Rights
You have the right to access, correct, or request deletion of your data at any time. Please contact us at [contact@kinterak.com] to exercise these rights.

4. Business analyses and market research
To run our business economically and to be able to recognise market trends, wishes of contractual partners and users, we analyse the data we have on business transactions, contracts, enquiries, etc. We process inventory data, communication data and market research data. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata on the basis of our legitimate interest, whereby the data subjects include contractual partners, interested parties, customers, visitors and users of our online offer.

The analyses are carried out for the purpose of business evaluations, marketing, and market research. In doing so, we may take into account the profiles of registered users with information, e.g., on the services they have used. The analyses serve us to increase user-friendliness, to optimise our offer and to improve business management. The analyses serve us alone and are not disclosed externally unless they are anonymous analyses with summarised values.

If these analyses or profiles are personal, they are deleted or anonymised when the user terminates the contract, otherwise after two years from the conclusion of the contract. Otherwise, the overall business analyses and general tendency analyses are prepared anonymously, if possible.

5. Storage of your personal data
We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you.

6. Do Not Sell My Personal Data
We do not sell or rent information that directly identifies you.

7. Disclosure of personal data
If, in the course of our processing, we disclose data to other persons and companies (processors, joint controllers or third parties), transfer it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, is necessary for the performance of the contract), users have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we disclose or transfer data to other companies in our group of companies or otherwise grant them access, this is done in particular for administrative purposes as a legitimate interest and, in addition, on a basis that complies with the legal requirements. The list of our data processors that will have access to your personal data includes:
Our data processors process your data exclusively in accordance with our instructions.

Personal data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil our legitimate interests.

If we need to process data in a third country (i.e. outside the UK, the EU, the European Economic Area (EEA)), we will make sure that appropriate safeguards have been taken to ensure the adequate protection of your personal data. This can be done, for example, in a form of data processing agreements with the parties located in the third country.

8. Security
State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorised access from outside. In addition, technical and organisational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons. Such measures include limited access to your personal data, strong passwords, ongoing data security and awareness training, audits, and use of other industry-appropriate security measures.

9. Social Media
We are present in various "social media" platforms to communicate with our customers, interested parties and users registered there and to be able to inform them about our offers there. We would like to point out that you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating).

In addition, your data may be processed for market research and advertising purposes. For example, usage profiles can be created from your usage behaviour and the resulting interests. This allows, for example, advertisements to be placed within and outside the platforms that presumably correspond to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not directly collected from your devices may also be stored in the usage profiles (especially if you are a member of the respective platforms and are logged in to them).

10. Links to other providers
Our website also contains - clearly recognisable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognisable infringements at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

11. Children
Kinterak cannot be used by persons under the age of 18 without parental consent. We will not knowingly collect, use or disclose personal data from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact. If you become aware that a minor’s personal data was provided to us without the necessary authorisation, please immediately inform us so we can take measures to remove such personal data from our systems.

12. Changes and updates to the Privacy Policy
We kindly ask you to regularly inform yourself about the content of our Privacy Policy. We will amend the Privacy Policy as soon as changes to the information processing activities we carry out make this necessary. If we have your contact details, we will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

13. Concerns and Contact
If you have any concerns about a possible compromise of your privacy or misuse of your personal data on our part, or any other questions or comments, you can Contact Us